Xplor Membr Blog

Management

08 July 2026

5 min read

Card surcharges are changing from October. Here’s what Australian fitness businesses need to know.

by Toni Rennie

From 1 October 2026, Australian businesses can no longer surcharge card payments on eftpos, Visa or Mastercard. Here’s what fitness businesses need to check before the deadline.

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Management

11 September 2023

13 min read

Gym contracts: Fit for today?

by Toni Rennie

Gym contracts have been a hot topic of discussion as the fitness industry has grown and matured. In this article, ….

Marketing

24 July 2023

17 min read

Gym advertising: Inspiration and advice to get you started

by Toni Rennie

Everything you need to know about making gym advertising a part of your marketing strategy. With 10 of the most ….

Retention

06 March 2023

10 min read

Gym member loyalty matters more than satisfaction – here’s why…

by Toni Rennie

It’s easy to assume that if you’re measuring satisfaction, you’re also measuring gym member loyalty. Yet, satisfied members are not ….

Engagement

12 December 2022

4 min read

Keep your members keen: 4 easy ways to make them stick

by Toni Rennie

If you want your gym business to become even more successful in 2024, it’s vital that you keep your members ….

Growth

30 November 2022

3 min read

Create a gym membership offer to win members

by Toni Rennie

If you want to capitalise on the seasonal health and fitness kick that engulfs the population in January, the end of ….

Management

24 October 2022

4 min read

How to build a highly effective team in your gym

by Toni Rennie

Your team can make or break the success of your gym business. You rely on their support, so your team ….

Management

17 October 2022

3 min read

How to use your gym membership data to set relevant goals

by Toni Rennie

The secret to a successful 2023 for your gym business – just like any other year – is having a ….

Management

10 October 2022

4 min read

The top 5 fitness business KPIs you need to track

by Toni Rennie

If you want to succeed in 2024, you need to know what that success looks like. Success is individual, so ….

Engagement

20 September 2022

3 min read

Beyond the sweat: extra activities your gym members want to see

by Toni Rennie

Your members want to do much more than work out at the gym. While working up a sweat and getting ….

Growth

12 September 2022

4 min read

Gym business growth: become more than a gym

by Toni Rennie

When does a gym become more than a gym? If you want your gym business to grow, you focus on ….

Growth

27 August 2022

4 min read

7 best practices to price & position your memberships effectively

by Toni Rennie

Pricing and positioning your memberships effectively is the key to a healthy member base and a successful gym business. There ….

Engagement

26 July 2022

5 min read

Use data to personalise your gym members’ experience

by Toni Rennie

We’re living in an experience economy. Personalised experiences tailored to meet exact customer fit. From finance to entertainment, to education, ….

Xplor Membr Blog

Card surcharges are changing from October. Here’s what Australian fitness businesses need to know.

Gym contracts: Fit for today?

Gym advertising: Inspiration and advice to get you started

Gym member loyalty matters more than satisfaction – here’s why…

Keep your members keen: 4 easy ways to make them stick

Create a gym membership offer to win members

How to build a highly effective team in your gym

How to use your gym membership data to set relevant goals

The top 5 fitness business KPIs you need to track

Beyond the sweat: extra activities your gym members want to see

Gym business growth: become more than a gym

7 best practices to price & position your memberships effectively

Use data to personalise your gym members’ experience

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